Welcome To TBK Bank
It’s conversion weekend! Activate and begin using your new TBK Bank Debit Card today by calling 1-800-992-3808. Your First National Bank of Durango card will be deactivated Friday, December 7th, at 2 PM.
First National Bank of Durango Acquisition by TBK Bank, SSB
Customer Q&A
Welcome customers and team members of First National Bank of Durango. We’re happy to be here. Our customers are at the core of everything we do. Whether you need banking solutions for yourself or your business, our goal is to take your challenge as our own. TBK Bank would like to earn your continued business by providing a high-level of customer service with experienced community bankers and local decision making.
View the full Transition Guide.
List of Mail Pieces Sent out to CBPS Customers.
- IRA CD Product Change Mailer
- Business Banking Mailer
- Duplicate CD Accounts Mailer
- Duplicate Demand Deposit & Savings Accounts Mailer
- It Adds Up Program Discontinued Mailer
- Loan Payments Mailer
- RESPA & TILA Mailer
- Zero SSN With Online Banking Mailer
On September 8, 2018, First National Bank of Durango merged into TBK Bank, SSB. Your account with First National Bank of Durango will convert into a TBK Bank account beginning the close of business on December 7, 2018.
Until then, please continue to use FNBDurango.com for your online banking and bill pay needs as well as your current mobile app. Details about your account’s conversion will be mailed to you. If you have any questions please stop by your local branch. We look forward to serving you as TBK Bank!
Why is First National Bank of Durango being sold to TBK Bank?
The time is right to change ownership and First National Bank of Durango couldn’t be more pleased to partner with TBK Bank. TBK Bank is committed to community banking in Colorado and has a significant presence in small, close‐knit communities like Durango. First National Bank of Durango is confident that TBK’s commitment to culture and their strong values will serve the FNBD team and customers well.
What can you tell us about TBK Bank?
TBK Bank, SSB is a $3.5 billion bank offering personal and business banking from our 18 branches throughout eastern Iowa and Illinois and 45 branches throughout Colorado, western Kansas and New Mexico. We also offer deposit products through our Dallas branch. Our product suite includes checking and savings accounts as well as personal, business and commercial loans. We offer the latest convenient services, including online and mobile banking. TBK Bank also gives back, investing time and resources in our communities.
Headquartered in Dallas, Texas, our parent company, Triumph Bancorp, Inc., is publicly traded on the NASDAQ under the ticker symbol TBK. If you’d like to learn more about Triumph Bancorp, please visit their website, www.TriumphBancorp.com.
Will the name First National Bank of Durango change?
As of 4:00 pm on Friday, September 7th, First National Bank of Durango became TBK Bank, SSB.
What does TBK Bank stand for?
TBK is our stock ticker symbol, but TBK stands for much more. We stand for excellence. What started from humble beginnings has grown into a bank with small-town values and resources to make a difference. We are a bank that stands for you.
TBK stands for rolling up our sleeves on behalf of our customers, because that’s what they deserve.
TBK stands for lending a helping hand to individuals, small business owners, and entrepreneurs, because we’ve been there.
TBK stands for investing in our communities, because that’s what neighbors do.
With team members ready to answer everyday questions, to the latest technology that makes banking more convenient, TBK Bank stands for helping the people and businesses in our communities succeed.
Will any of these branches be closed?
TBK Bank acquired First National Bank of Durango because they complement the current footprint and product offerings. While evaluating branch locations and doing what is in the best interest of team members, shareholders, and the community is a normal course of business, there are no plans to close branches at this time.
With whom should I speak if I want more information?
If you have any additional questions, the manager at your local branch will be happy to speak with you.
Will my account numbers change? Will I need new checks and debit cards? Will my direct deposits or automatic payments be affected? Will I still be able to access my accounts online?
Until December 7th everything will stay the same. As we get closer to the account conversion, you will receive information from TBK Bank that provides detailed information on what will and what will not change. The goal is to make this transition as efficient as possible for you – we ask for your understanding that in any acquisition and systems conversion, it may not be seamless. We encourage you to pay close attention to communications you will receive during this time.
Will my deposits still be insured by the Federal Deposit Insurance Corporation (FDIC)?
TBK Bank, SSB is a member of the FDIC. Your deposits will be insured up to the maximum of $250,000 (per depositor) as allowed by the FDIC.
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TBK Bank’s goal is to make this transition as easy as possible for you. We look forward to serving you as your bank, after all, TBK Bank stands for helping the people and businesses in our communities succeed.